Becoming a top real estate agent doesnt just happen overnight. It takes hard work and a lot of networking. Just ask Susy Glasgall , who in 2010 won an award for an impressive achievement. She was named the top producer in total volume out of every single real estate company in Westchester.
Susy, who holds two masters degrees from the University of Pennsylvania, credits her degree in counseling with teaching her many of the skills she now uses as a successful Realtor. People need comfort and empathy when theyre buying or selling a home, she says. It can be a traumatic experience. Susy is a master when it comes to guiding and advising her clients through the process.
In a field in which agents often move from one company to another, Susy is an anomaly. She has been with Houlihan Lawrence for all her 24 years in real estate. She particularly likes the companys affiliation with Christies International Real Estate, which connects her with clients who are relocating nationally and internationally.
Susy connects with her clients through today's networking sites and by using the latest technology, and she is there for her clients on a personal level. She has created a powerful sales team that helps her stay on top of her game. Susy and Kathy Murray , her manager, are a networking force, organizing events such as art exhibits at Susys listings all over Westchester.
Real estate is a family business for the Glasgalls. Susy's son, Jason Schlessel , is a commercial real estate attorney in Manhattan. Her husband, Neil Glasgall , a commercial roofing contractor, has his real estate license. Susy calls him an essential part of her team. If I have to be with two clients at the same time, my husband can look after one client while Im with the other, she says.
Clients often become part of Susy's extended family. Many are now among her best friends. And she has a whole new generation of clients. "My children's friends are coming to me now for help buying their homes," she says.
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