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Con Ed Warns Customers About New Service Turnoff Scam

Con Edison is warning customers not to fall for scams in which a caller threatens a service turnoff unless the customer purchases a pre-paid card or arranges for a transfer via MoneyGram to pay a bill.
Con Edison is warning customers not to fall for scams in which a caller threatens a service turnoff unless the customer purchases a pre-paid card or arranges for a transfer via MoneyGram to pay a bill. Photo Credit: Zak Failla

Con Edison is warning customers not to fall for scams in which a caller threatens a service turnoff unless the customer purchases a pre-paid card or arranges for a transfer via MoneyGram to pay a bill.

These callers are not from Con Edison and Con Edison does not accept payments of electric or gas bills by pre-paid debit cards, or by MoneyGram or similar transfers, Con Ed said.

The company said it has recently seen a spike in reports from customers who were contacted by the scammers.

Con Edison said it believes the scammers are calling customers randomly, not targeting just those who owe back payments.

The company has received complaints from both residential and business customers.

The scammers sometimes even tell the customer about a store near the customer's home that sells pre-paid cards. The scammer instructs the customer to pay cash to put money on the card and to then provide the number on the card to the person who called. Once the customer provides the scammer with the card number, the scammer steals the money on the card.

There have even been reports of these scammers making a Con Edison phone number show up on the customer's caller ID.

Anyone who feels they may have been a target of an imposter or a payment scam should call their local police department.

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